FAQ

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WHAT IS MadMarket?

MadMarket is a crypto betting brokerage that facilitates betting accounts with Asian Bookmakers, multi bookmakers access point, and betting exchange platform. We assist players from all over the world, enabling them access to the best odds and highest limits, helping players to place the biggest bets.

WHY SHOULD I TRUST MadMarket AS MY BETTING BROKER?

The short answer is – yes, you can trust MadMarket. With over 25 years of expertise within the sports betting industry, we always strive to offer our customers the best sports betting solutions. Tens of thousands of punters have trusted and still trust us to be their betting broker. Our team is dedicated and professional and we offer full customer support on a daily basis.

WHAT WILL I GET IF I CHOOSE MadMarket AS MY BETTING BROKER?

You get access to the highest odds and the most popular betting markets when it comes to sports betting. Another reason is that we have absolutely zero deposit fees! A 2% fee is applied to your first withdrawal, with a further 2% on any withdrawals in the following 30 days. There are no hidden fees. Everything is transparent, we offer you our services as defined in our Terms and Conditions.

MadMarket EDGE platform offers 10+ bookies and exchanges in one account, which is an amazing convenience and advantage for every bettor when it comes to long-term profitable betting strategies.

HOW DOES A BETTING BROKERAGE EARN MONEY FROM MY ACCOUNT?

What matters here is that no extra commission is applied to your deposits. Another reason is that we have absolutely zero deposit fees! A 2% fee is applied to your first withdrawal, with a further 2% on any withdrawals in the following 30 days. There are no hidden fees. Everything is transparent, we offer you our services as defined in our Terms and Conditions.

And if you want to know how we earn money, we get a commission from our partners based on the turnover generated by our customers. It’s a win-win situation for everyone, that’s how MadMarket can keep providing you with top-notch services like our EDGE platform.

HOW CAN I REGISTER AN ACCOUNT?

To register an account click on the “GET STARTED” button. This will then direct you to the registration page, where you will enter your personal details, & email address.

WHAT ARE THE AVAILABLE DEPOSIT METHODS TO FUND MY ACCOUNT?

Being a crypto sports betting brokerage, we naturally only deal with cryptocurrency transactions. MadMarket supports a number of cryptocurrencies such as Bitcoin, Ethereum, Bitcoin, USD Coin, Doge Coin, & XRP, and more. Check out our Payments page for more details. While you always need to check whether a payment method is accepted as a deposit method for people from your country of residence, here are most deposit options that are accepted by MadMarket.  Many of the deposit options are also available as withdrawal options and if not, other alternatives will be provided.

WILL MY PERSONAL DETAILS BE SHARED WITH THE BOOKMAKERS USED BY MadMarket?

MadMarket will never share any customer details with any of the bookmakers or third parties that we cooperate with, there will be no questions asked, and your privacy is completely protected. For more details please refer to our Privacy Policy.

IF I LOST THE PASSWORD TO ONE OF MY ACCOUNTS. WHAT SHOULD I DO?

Send us an e-mail at [email protected] and include your username. You can also use the live chat option which is available 24/7.

Don’t worry, these things occur, it can happen to anyone. We’ll help you out immediately!

HOW CAN I WITHDRAW FUNDS FROM MY ACCOUNT?

Please request your withdrawal from your MadMarket WALLET in the MadMarket Portal.

For any questions or assistance, please contact us via [email protected].

DO YOU HAVE A MINIMUM DEPOSIT AMOUNT?

Yes, the minimum deposit amount is €50 (worth of the cryptocurrency of your choosing) for all our bookies or the equivalent value in British pounds (£) or US Dollars ($).

HOW CAN I BECOME A VIP MEMBER?

If you would like to apply to become a member of our VIP service, please send us an email via [email protected].

WHAT IS THE MINIMUM BET AMOUNT MadMarket EDGE PLATFORM?

You can place your bets starting from €5 on the MadMarket EDGE platform. Minimum bet amount differs for each sportsbook.

WHAT IS YOUR MINIMUM WITHDRAWAL AMOUNT?

The minimum withdrawal is €50 or what is left on your account.

For any other queries please contact us via [email protected], or live chat.

WHAT KYC DOCUMENTATION DO I NEED TO PROVIDE?
You need to provide one identification document like a passport, an ID card or a driver’s license. Please ensure that both the front and the backside of the document have to be visible and the document has to be valid. On top of that, you will also need to provide one utility bill or a bank statement not older than three months.

Once you have the documents ready you can upload them, there’s also a drag-and-drop option, just check under My Details to find the KYC section.

Please make sure that your documents are either in PDF, PNG or JPEG format, the maximum file size is 5MB and that all four corners of each document are visible.

A KYC request will be triggered immediately once a player makes their first withdrawal inside the MadMarket.io platform. It will then be compulsory for players to undergo the full KYC process.

Didn’t find what you were looking for?

You can submit your own request or query and our dedicated Customer Support team will get back to you as soon as possible. Just submit your request here.