Responsible Gambling and Underage Policy

1. INTERPRETATION

The following definitions, with the initials capitalized for clarity, will have the same meaning regardless of whether they appear in singular or plural form.

1.1 DEFINITIONS

For the purpose of this Policy:

You” means the individual accessing or using Our Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Account” means an individual account created for You to access our Service or parts of our Service.

Company” (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Madmarket.io

Service” refers to the Website.

Website” refers to madmarket.io

2. RESPONSIBLE GAMBLING AND SELF-EXCLUSION

Madmarket.io is committed to providing a safe and responsible gaming environment for our valued users. Responsible gambling is a priority, and we offer the following safety measures and tips to help users detect and prevent signs of problem gambling.

Madmarket.io actively encourages users to acquire knowledge and awareness of the risks associated with unsupervised gambling. It is crucial to exercise due diligence and self-control to prevent the development of gambling-related problems. If you suspect signs of gambling addiction, our support team is available to provide guidance and assistance.

2.1 INFORMATION AND CONTACT

You may reach out to our support team at any time via email without any additional costs: email: [email protected].

Rest assured that our support will never disclose your private information to any third party without your consent. If you suspect any signs of gambling addiction, you can take a self-test. Additional information and resources regarding gambling addiction can be found at:

https://www.responsiblegambling.org/for-the-public/safer-play/self-assessment-quiz/

2.2 HELPFUL HINTS FOR RESPONSIBLE GAMBLING

At Madmarket.io, we want your gaming experience to be enjoyable and responsible. While we offer a variety of games and bonuses via our partners, it’s essential to ensure that gambling remains fun and safe for you. If you notice any of the following signs, it may be time to seek advice from our support team or professional organizations:

  • Playing with money that you can’t afford to lose.
  • Unable to pay essential bills due to excessive gambling.
  • Feeling the urge to win back money lost quickly.
  • Obtaining money for gambling through deceptive means.
  • Concealing the amount of money or time spent on gambling.
  • Using gambling as an escape from life’s challenges.
  • Inability to concentrate at work due to a gambling urge.
  • Failed attempts to stop or take a break from gambling.
  • Feeling stressed, anxious, or depressed after losing money.

Before betting, consider the following hints to ensure responsible gambling:

  • Avoid chasing losses: Play for fun, not to recoup losses.
  • Set a time limit: Allocate a specific time for gambling and balance it with other activities.
  • Play smart: Avoid gambling under emotional stress or influence of substances.
  • Take breaks: Step away when concentration wanes or fatigue sets in.
  • Stick to one account: Maintain a single account for a clear overview of your betting activities.

3. MINOR PROTECTION

To use our service, individuals must be 18 years or older. Madmarket.io employs a rigorous age verification process to confirm the age of our users. During the registration process, users are required to provide accurate and verifiable information, including date of birth. We may use third-party age verification services and documentation to corroborate the provided information.

We recognize the importance of age restrictions to protect minors from the potential harms associated with gambling and in this respect, we strongly advise parents and guardians to keep login data confidential to prevent minors’ access. Consider installing plug-ins or filter programs to safeguard minors from potentially harmful content. Parents can refer to recommended internet filters to protect children from inappropriate content (ex: https://www.netnanny.com/).

3.1 REPORTING UNDERAGE GAMBLING

If any user becomes aware of an individual under the age of 18 accessing Madmarket.io’s gambling brokerage services, we strongly encourage immediate reporting. Users can contact our support team through the following channels: [email protected].

We take reports of underage gambling seriously and will promptly investigate any such cases. If it is determined that an individual has violated our age restriction policy, appropriate actions, including account suspension or closure, will be taken.

3.2 SELF-EXCLUSION

If diagnosed with gambling addiction, Madmarket.io recommends self-exclusion from our service. Self-exclusion involves voluntarily excluding yourself from our services for a predetermined period, typically between six months and five years.

During self-exclusion, you cannot create a new account, and any attempt to do so may result in a permanent ban of the original user account. To initiate self-exclusion, please contact our support team at: [email protected].

Our representatives will guide you through the necessary steps and provide the required information.